Legal

Terms & Conditions

The legal terms that govern your access to and use of the Limotein app and website.

Effective date: 30 September 2026

1. Agreement to these Terms

These Terms & Conditions (“Terms”) form a binding agreement between you and the operator of the Limotein service (“Limotein”, “we”, “us”, or “our”) concerning your access to and use of the Limotein mobile application, the website at limotein.com (including related subdomains), and associated services (together, the “Service”).

By downloading, accessing, or using the Service, creating an account, or clicking to accept these Terms, you agree to be bound by them and by our Privacy Policy and Disclaimer, which are incorporated by reference. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Eligibility

  • You must be at least 13 years old (or the higher minimum age required in your country) to use the Service.
  • If you are under 18 (or the age of majority where you live), you may use the Service only with the consent and supervision of a parent or legal guardian who agrees to these Terms.
  • You must have the legal capacity to enter a binding contract.
  • We may refuse, suspend, or terminate access at our discretion if we believe you do not meet these requirements or have violated these Terms.

3. Accounts and security

  • You may need an account to use certain features. You agree to provide accurate information and keep it updated.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
  • Notify us promptly at support@limotein.com if you suspect unauthorized access.
  • We may require authentication through third parties (for example Sign in with Apple or Google). Your use of those providers is also subject to their terms.

4. The Service

Limotein provides consumer wellness tools for personal nutrition tracking and related habits, including (as available):

  • meal logging via search, text, voice, photo, barcode, and other entry methods;
  • Coach drafting and conversation features;
  • fasting timers and schedules;
  • day modes, targets, progress views, widgets, watch-related features, and optional health sync;
  • website content, offers, and marketing materials.

We may modify, suspend, or discontinue any feature, with or without notice, including for maintenance, legal, security, or business reasons. We do not promise that any particular feature will remain available indefinitely, except where we expressly state otherwise in writing (for example that certain fasting tools remain free).

The Service is a general wellness and tracking tool. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any disease. See the Disclaimer.

5. Subscriptions, trials, and payments

  • Parts of the Service may be available without charge. Other features may require a paid Premium subscription (for example monthly, quarterly, or annual plans, as offered).
  • Free trials or limited free quotas may be offered. When a trial or quota ends, continued access to paid features requires an active subscription unless we state otherwise.
  • Purchases made through the Apple App Store or Google Play are billed by that store. Pricing, taxes, renewal, cancellation, grace periods, and refunds are governed by the store’s terms and policies. Manage or cancel subscriptions in your Apple or Google account settings.
  • Subscriptions typically renew automatically until cancelled according to store rules. Cancel before the renewal date to avoid the next charge.
  • Promotional codes and partner offers (for example event or gym offers) are subject to their stated conditions, may be limited in time or quantity, and may be withdrawn if misused.
  • Except where required by law or by the applicable store, fees are non-refundable.
  • We may change prices for future subscription periods. Store platforms usually notify you of price changes according to their rules.

6. License and intellectual property

  • Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the app on devices you own or control, and to access the website, solely for your personal, non-commercial use of the Service.
  • We and our licensors retain all right, title, and interest in the Service, including software, design, trademarks (including “Limotein”), logos, text, graphics, and other content, except for User Content (defined below).
  • You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Service except to the extent such restriction is prohibited by law.

7. User Content

“User Content” means content you submit to the Service, including text, photos, voice or audio, barcode scans, Coach messages, profile information, and logs.

  • You retain ownership of your User Content.
  • You grant Limotein a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, adapt, transmit, and display User Content solely as needed to operate, secure, improve, and provide the Service (including AI processing described below), and to create anonymized or aggregated insights that do not identify you.
  • You represent that you have all rights needed to submit User Content and that it does not violate law or third-party rights.
  • You must not upload illegal, harmful, abusive, infringing, or deceptive content, or content that exploits minors.
  • We may remove or restrict User Content that violates these Terms or creates risk to users or the Service.

8. AI-generated estimates and Coach

  • Meal estimates, macros, Coach replies, transcriptions, and similar outputs may be generated using artificial intelligence and catalog data.
  • Outputs can be incomplete, outdated, or wrong. Uncertain values may be marked (for example with ~).
  • You should review and confirm important entries before saving or acting on them.
  • AI outputs are not medical, dietary, or clinical advice and do not replace professional judgment.

9. Acceptable use

You agree not to:

  • use the Service for unlawful purposes or in violation of these Terms;
  • attempt to gain unauthorized access to systems, accounts, or data;
  • interfere with or disrupt the Service, including through malware, scraping at abusive scale, or denial-of-service activity;
  • misuse promotional offers, create fake accounts, or evade usage limits;
  • use the Service to provide clinical care to others or to represent that Limotein is a licensed healthcare provider;
  • remove proprietary notices or misuse our trademarks; or
  • use automated means to access the Service in a way that harms performance or violates rate limits, except for ordinary browser or OS features.

10. Third-party services and links

The Service depends on third parties such as Apple, Google, cloud infrastructure, AI providers, analytics, push notification vendors, and payment/subscription platforms. We are not responsible for third-party services we do not control. Outbound links are provided for convenience; their content and policies are their own.

11. Privacy

Our collection and use of personal data is described in the Privacy Policy. By using the Service, you acknowledge that Policy.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:

  • nutrition estimates, Coach outputs, or health-related displays will be accurate, complete, or suitable for your needs;
  • the Service will be uninterrupted, secure, or error-free; or
  • defects will be corrected.

Some jurisdictions do not allow certain warranty exclusions. In those places, the above exclusions apply only to the extent permitted.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIMOTEIN AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) FIFTY EUROS (EUR 50).

THESE LIMITATIONS APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE. THEY DO NOT LIMIT LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE WHERE SUCH LIMITATION IS PROHIBITED, OR FOR FRAUD OR WILLFUL MISCONDUCT.

You acknowledge that nutrition and fasting decisions can affect health, and that you use the Service at your own risk, subject to mandatory consumer protections that cannot be waived.

14. Indemnity

To the extent permitted by law, you agree to indemnify and hold harmless Limotein and its personnel from claims, damages, losses, and expenses (including reasonable legal fees) arising out of your User Content, your misuse of the Service, or your violation of these Terms or applicable law.

15. Suspension and termination

  • You may stop using the Service at any time and may request account deletion as described in the Privacy Policy.
  • We may suspend or terminate access if you breach these Terms, create risk or legal exposure, or if we discontinue the Service.
  • Provisions that by their nature should survive (including intellectual property, disclaimers, limitations of liability, indemnity, and governing law) will survive termination.

16. Changes to the Terms

We may update these Terms from time to time. We will post the updated Terms on this page and revise the effective date. Material changes may also be communicated in the app or by email where appropriate. If you continue using the Service after the updated Terms take effect, you accept the changes, except where applicable law requires a different process or your express consent.

17. Governing law and disputes

These Terms are governed by the laws of Denmark, without regard to conflict-of-law rules, except that mandatory consumer protection laws of your country of residence will continue to apply if you are a consumer in the EEA/UK or another jurisdiction that does not allow that choice of law to deprive you of those protections.

Courts of Denmark shall have jurisdiction, subject to any mandatory right you have as a consumer to bring proceedings in your country of residence.

Before filing a claim, you agree to contact us at support@limotein.com and attempt to resolve the dispute informally.

18. Apple App Store terms

If you downloaded the app from the Apple App Store, you acknowledge that:

  • these Terms are between you and Limotein only, not Apple;
  • Apple has no obligation to provide maintenance or support for the app;
  • in the event of a failure of the app to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any) to the maximum extent permitted by law; to the maximum extent permitted by law, Apple has no other warranty obligation;
  • Apple is not responsible for addressing claims relating to the app or your possession/use of it, including product liability, legal compliance, and consumer protection claims;
  • Apple is not responsible for investigating, defending, settling, or discharging third-party intellectual property claims;
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you; and
  • you represent that you are not located in a country subject to a U.S. Government embargo or designated as supporting terrorism, and are not listed on any U.S. Government prohibited or restricted party list.

19. General

  • If any provision of these Terms is held unenforceable, the remaining provisions remain in effect.
  • Our failure to enforce a provision is not a waiver.
  • You may not assign these Terms without our consent; we may assign them in connection with a reorganization, merger, or sale of assets.
  • These Terms, together with the Privacy Policy and Disclaimer, are the entire agreement between you and us regarding the Service and supersede prior agreements on the same subject.
  • Section headings are for convenience only.

20. Contact

Questions about these Terms: support@limotein.com

Also see Contact, Privacy Policy, and Disclaimer.